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10 January 2011 Last updated at 21:33 GMT
EasyJet fuel error leaves Birmingham plane too heavy
Thirty passengers were ordered off a plane which had been loaded with too much fuel to take off, it has emerged.
EasyJet has apologised and said it is compensating the passengers after the incident at Birmingham Airport on Boxing Day.
The passengers were unable to fly from the West Midlands city to Geneva because of the error.