Trying to renew subscription

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Kev Nutt
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Joined: 14 Jul 2012, 20:23
Type of spotter: Military/civil
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Location: Bicester,UK

Trying to renew subscription

Post by Kev Nutt »

]Hello
I am trying to renew my subscription however the appears to be am issue with the website , it will not allow me to enter any details.it tells me to enter information in the fields but idoesn't allow me to do so. This is the same on different devices and on my laptop. Is the same in Chrome or Edge

Many thanks
Kevin
Jaap
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Re: Trying to renew subscription

Post by Jaap »

Last week we re-introduced the last pieces that went missing when transferring from Joomla 4 to Joomla 5 a while ago.
Off course we try to solve it asap. Please check your mail from subscribe@scramble.nl.

Cheers,
Jaap
Subscription dept.
Editor Scramble Magazine
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frank kramer
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Location: het kan in Almere

Re: Trying to renew subscription

Post by frank kramer »

Out of interest: will all subscribers receive an e-mail when they are due to renew their subscription? Or is it something we have to keep track off ourselves?
Frank Kramer

Always going forward... still can't find reverse!
Jaap
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Re: Trying to renew subscription

Post by Jaap »

Yes, no action is needed until an e-mail arrives twhen your subscription has ended.
Jaap
Subscription dept.
Editor Scramble Magazine
Hans08
Posts: 1
Joined: 17 Mar 2013, 21:43
Subscriber Scramble: Looijmans

Re: Trying to renew subscription

Post by Hans08 »

I have tried to renew my subscription. I can add an item to the check out. However, the next step: Add the personall info, make the payment seems to be impossible.
Ape58
Posts: 1
Joined: 14 Oct 2020, 17:54
Subscriber Scramble: Nathan Leong

Re: Trying to renew subscription

Post by Ape58 »

I had trouble when using my Firefox browser. I switched to Microsoft Edge and my renewal went through without a problem.
Jaap
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Re: Trying to renew subscription

Post by Jaap »

The bug has been identified and by now removed.
So all should work as advertised, by now including a proper iDeal functionality (using a Dutch bank account) for instant premium access!

Regards,
Jaap
Subscription dept.
Editor Scramble Magazine
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