Can't login via mobile anymore

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SquAdmin
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Can't login via mobile anymore

Post by SquAdmin »

Question for the admins:
When I try to logon via my mobile phone I'm prompted for a user name and password. When I've entered the right credentials I need to fill them in again and the answer to a captcha query. Even though I've solved this, the site still won't log me on and I need to fill in my credentials and the answer to a new captcha query again (and again and again). The weird thing is: on my PC I can logon to the forum without any problems and the captcha query won't appear. I've tried clearing out the cache of the browser on my phone, but it didn't make any difference.

Is anyone familiar with this issue? If so, what should I do to solve it?
Greetz,

Patrick
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Alpha Kilo One
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Re: Can't login via mobile anymore

Post by Alpha Kilo One »

I have had it several times as well, but still not figured out what was the Trigger! So sounds familiar.
"Nix bliev wie it es"
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SquAdmin
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Re: Can't login via mobile anymore

Post by SquAdmin »

Alpha Kilo One wrote:I have had it several times as well, but still not figured out what was the Trigger! So sounds familiar.
But do you remember how you solved it?
Greetz,

Patrick
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Hurricane
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Re: Can't login via mobile anymore

Post by Hurricane »

I visit the mobile frequent and never encountered the captcha request. Will ask our IT department if they have an answer.
Groeten,
Ron
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K-9
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Re: Can't login via mobile anymore

Post by K-9 »

I have encountered problems with login too.
Error 401 ( ? ) is one of them.
However not every time, but more frequent last month or so.
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Alpha Kilo One
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Re: Can't login via mobile anymore

Post by Alpha Kilo One »

That's the weird thing. I haven't solved it. It was very frequent on my Windows phone last year. Never occurred on IPhone or Android. Since few months no problems whatsoever. Update solved it?
"Nix bliev wie it es"
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SquAdmin
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Re: Can't login via mobile anymore

Post by SquAdmin »

I finally managed to solve this by logging in to the Scramble website instead of the forum. Can't really figure out what the difference is between these two, but apparently it did the trick...
Greetz,

Patrick
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